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Our client is currently seeking a dedicated and detail-oriented Claims Officer to join their dynamic team in the General Insurance sector.
Key Responsibilities:
- Manage and process claims efficiently, ensuring accurate and timely evaluations.
- Support management in the development and implementation of claims procedures.
- Assist in investigating and resolving claims disputes, maintaining clear communication with all stakeholders.
- Collaborate with team members to streamline claims processes and enhance customer satisfaction.
- Maintain detailed records of claims and provide regular updates to management.
- Provide excellent customer service, addressing inquiries and concerns with professionalism.
- Stay updated on industry trends and regulatory changes affecting claims handling.
Requirements:
- Bachelor's degree in Insurance, Business Administration, Finance, or a related field.
- Minimum of 2 years of experience in claims handling (property, casualty, or personal lines).
- Strong interpersonal skills with a customer-focused mindset.
- Ability to work independently and as part of a team.
- Proficiency in English, Cantonese, and Mandarin.
- Competent in Microsoft Office applications.
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