Motor Claims - Officer to Assistant Manager

Responsibilities:

• Assess and process motor insurance claims efficiently.
• Investigate claims by gathering relevant information and documentation.
• Communicate with policyholders, insurance agents, and service providers to resolve claims issues.
• Evaluate claims to determine liability and appropriate settlement amounts.
• Maintain accurate records of claims transactions and correspondence.
• Ensure compliance with company policies and regulatory requirements.
• Provide excellent customer service throughout the claims process.
• Assist in the development of claims procedures and best practices.

Requirements:

• Bachelor's degree in a relevant field (e.g., insurance, finance, business).
• Proven experience in motor claims handling (1-3 years preferred).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in using Microsoft Office Suite.
• Fluent English and Chinese.