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Job Responsibilities:
- Supervise team operations, including training support, report generation, performance tracking, budgeting, etc.
- Allocate team resources to ensure efficient daily operation
- Ensure logistic support for training activities in complying with regulatory requirement
- Coordinate training operations with other departments
- Oversee office administration and supervise clerical staffs
- Develop long-term plans for the administration team to achieve training objective
- Regularly review and update training manuals
- Provide data analysis for management reporting
- Provide coaching to junior staffs to support their development and team goals
- Develop and maintain the Learning Management System
- Manage assigned projects
Job Requirements:
- Bachelor's degree holder with at least 6 years of relevant work experience in insurance, banking or wealth management industry
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Service-oriented mindset and strong problem solving skills
- Ability to work under pressure and self-motivated
- Proficiency in both spoken and written English and Chinese
- Good PC skills including MS Word, Excel, PowerPoint and Chinese Word Processing
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