EB Claims Manager

Company Overview:
Join a well-established international company that values excellence in employee benefits management. We are seeking an experienced Employee Benefits Claims Manager to lead our claims operations.

Key Responsibilities:

• Oversee the end-to-end claims process for employee benefits, ensuring timely and accurate processing.
• Manage and mentor a team of claims professionals, fostering a high-performance culture.
• Develop and implement claims management strategies to optimize efficiency and service quality.
• Ensure compliance with relevant regulations and internal policies.
• Analyze claims data to identify trends and areas for improvement.
• Handle escalated claims and complex issues, providing resolution and support.
• Collaborate with cross-functional teams to enhance the overall employee benefits experience.
• Stay updated on industry trends and best practices to drive continuous improvement.

Key Requirements:

• Minimum 10 years of experience in claims management, with at least 3 years in a managerial role.
• Strong knowledge of employee benefits and claims processes.
• Proven leadership skills with the ability to motivate and develop a team.
• Excellent analytical and problem-solving abilities.
• Strong interpersonal and communication skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficient in relevant claims management software and MS Office applications.

Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.