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Job Responsibilities:
- Process and adjudicate life insurance claims according to the company's policies and objectives
- Collaborate with medical professionals and customers to conduct assessments and investigations
- Provide high-quality customer service and handle complaints on claims
- Investigating claims fraud case
- Prepare timely reports on investigation activities and provide sound recommendations
Requirements:
- Degree holder with professional qualifications in insurance or related disciplines
- Minimum 3 years of experience in life and medical claim processing;
- Customer-oriented with excellent communication and interpersonal skills
- Effective team player, eager to learn, able to work independently and under pressure
- Self-motivated, analytical, and detail-oriented in problem-solving
- High sense of responsibility, integrity, and trustworthiness
- Proficient in both written and spoken English and Chinese
- Skilled in using MS Word, Excel, and Chinese word processing software
- Candidates with less experience may be considered for the Claims Officer
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davis Chu on +852 6051 5622.
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