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Our client, a leading insurance firm, is looking for a Receptionist to provide customer service and handle office administrative tasks for their Hong Kong office.
Job Duties
- Greet and assist visitors while maintaining the visitor log
- Answer incoming telephone calls and regularly update phone list
- Manage incoming and outgoing mails, organize bulk mailing and courier services
- Handle various administrative tasks such as data entry, filing, record keeping, off-site archiving, photocopying and managing admin/claims systems
- Assist in booking meeting rooms and ensuring proper setup, including table arrangement, video conferencing setup and arranging food catering if required
- Conduct routine inspections to maintain the cleanliness of meeting rooms and pantry areas
- Monitor the supply of office stationery and pantry items and place new orders to maintain adequate supply
- Assist in arranging different social events for the office such as Christmas parties, Town Halls and broker events
- Coordinate with marketing team in arranging corporate gifts and printing of business name cards
Job Requirements
- Bachelor's degree in any field
- 5+ years of work experience as a receptionist / office admin in international firms. Prior experience in insurance industry is an advantage.
- Excellent customer service skills; able to manage external stakeholders and visiting guests
- Ability to coordinate with internal staff members across all levels within the HK office
- Strong communication skills with proficiency in English and Chinese
- Good organizational and time management skills with a proactive mindset
- Proficiency in admin/claims systems such as COUPA, and other PC skills such as Microsoft Office
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